Frequently Asked Questions

We have a very reliable hiring process that enables us to employ the best expers. Before the writer is employed by our service, a rigorous screening process is involved. This is how our selection process works:

1. Submission of verifiable academic credentials.
2. Completion of application and an on-line writing examination.
3. Submission of writing samples in the areas in which the individual wishes to write.
4. Feedback from students for whom the writer has completed works.
5. Performance in meeting deadlines and customer satisfaction.

Our writers are also organized by the specific type of English they use. There are differences in language style, vocabulary and spelling in the U.S., UK, Australia, and Canada. We will match the writer to the client in this respect. Non-native-speaking students should submit samples of their own work, so that a writer can use that style and vocabulary. We want your paper to appear authentically written by you!

We provide an abstract free of charge on demand when a writer completes a paper for you. If you need an abstract for another paper, you can check the price using an online calculator or ask our support agents for help.

No, we do not narrate presentations. However, you can ask a writer for speaker notes and narrate your presentation using this text. 

We specialize in academic writing and create essays, research papers, case studies, coursework, and other popular texts. Moreover, we work on Excel papers, lab reports, and PowerPoint Presentations. Our writers can also produce amazing speeches, write poems, and complete other creative tasks. Basically, we cover any assignment a professor may give to students.

We appreciate your feedback and offer several options in such cases:

1. You can tip your writer and they will receive the whole amount at once;
2. You can send a message to a writer;
3. You can leave your feedback on our website.

As a custom writing company, we bear the responsibility to provide high-quality content written in accordance with the customer’s instructions, deliver plagiarism-free papers, and complete assignments on time.

We guarantee privacy and confidentiality. Please, check our guarantees in Privacy Policy section. All the private data is used to contact you. We never share your data with third parties.

We guarantee that your paper will be written in accordance with the highest standards of English academic writing. We employ professionals with Bachelor’s, Master’s, and Ph.D. degrees to ensure that the papers correspond to the expected level of writing and are completed by professionals. However, we cannot guarantee any grades because your professors may be biased. You may have a look at the samples provided on our website to see what quality of writing you may expect to get.

We strongly recommend you send us your valid contact details because we use this data to contact you in case of an emergency. We keep your data safe and secured under the Privacy Policy.

Yes. Please, indicate that you want a draft when you place an order. The draft will be delivered within 50% of the order time. Mind that it is a paid option.

Yes, we work with online tests and exams. When placing an order, choose “online exam” as an order type and provide all the details about your assignment. We expect that you deliver all the materials required to pass the test, mention the time and duration of the test (if it is time-restricted), and indicate login and password to take a test.

Yes, we can finish your paper and add the required information. Just send us your written paper and inform us what you wish us to add.

Yes, we work with urgent papers. We are ready to complete an order within several hours (for example, 3-6 hours). To ensure that the paper will be ready contact our Support team before placing an order, and they ensure on-time delivery.

We work only with written assignments and projects. Unfortunately, we cannot complete coding, programming, or application development tasks for you.

If you cannot find the type on the list or are unsure what order type to choose, contact our support team via email or LiveChat, and they will help you to make a choice and find an individual solution.

Yes, you can send the details of your order to our Support Team, and they will check whether it is possible to complete an order with the Writer’s department.

When placing an order, kindly add a Preferred Writer option. You should check the Writer’s ID from your previous order and inset it in a new order form. The system will add 15% to your order price. This sum is delivered to the writer directly to notify them about the high priority of your order.

Yes, you may communicate with your writer directly via messages on the site. Log in to your account and send a message to the writer. If you need an urgent response, you may contact our support team and they will reach the writer. We work 24/7.

You cannot edit the paper after you have already provided payment. However, you may contact our Support team, and they will make all the necessary changes. Mind that depending on the changes, additional payment may be provided as deadline, and academic level may affect an order price.

We have an option of a free revision within 48 hours after the paper was delivered to you. If you have received a paper and see that the instructions you have initially provided were not fully met, you may put an order on revision. Provide your comments pointing to specific aspects that were not written to the instructions, and your writer will revise the paper for free.

We have stable prices, but you may send your price request to our agents, and they will try to help you. Also, we have different discounts for customers. You may be eligible for a discount and get a lower final price.

Most probably, you have attached files that are not supported. Please, remove files and submit an order one more time. Send your files to our email with the indication of the order ID. If the issues is not solved, get in touch with the support department.

Please, check your email. You should have a receipt there. Forward it to us, and we will confirm your transaction. Check your Spam or Trash folders as such emails may sometimes appear there. If you still cannot see it, contact your bank to confirm that you were charged. You may also forward us your bank statement to confirm payment. If the transaction was not completed, you may try another browser or card.

You may add more pages by pressed an Additional Order button in your account on the order where you wish to add pages. This will help to link both orders. If you still have problems, you may contact our support team and they will place an additional order for you.

Yes, you can. If you need a shorter deadline, you need to compensate for the urgency difference as the order price depends on the deadline directly. Contact our support team, and they will calculate the price.

Sure, you may revise the paper. You need to place an additional order with the late revision request compensation. Choose the Revision order type and the system will calculate the price. A revision order will be assigned to the same writer.

When a refund is confirmed by our agents, please, inform our Customer Care agents (via LiveChat or phone) or our Financial Department (via email: essayissues@gmail.com) that you wish to receive a refund in a form of bonus credits. You will be able to use these bonuses for your future orders.

1. Topic - be as specific as possible.
2. Word or page number requirement (300 words per page)
3. Number and type of resources required if the work involves research. Please indicate if you already have the resources you wish or need to use.
4. Delivery deadline - Please select a deadline that will allow you time to review the draft and request revisions before you must submit it. If your deadline is extremely urgent, you may not have much time to review the text.
5. It may be a good idea to upload a sample of your own writing, so that your writer can imitate your style and vocabulary.
6. Sources citation format - institutions or instructors/professors might have certain requirements on formatting, so please make sure you indicate those.
7. Other details - if there are requirements regarding print size or style format, please indicate this.
8. Title Page - if there are any specific requirements, let us know.
9. If your order involves unique requirements, place a free inquiry. We will review it and make certain that we have a writer for you before sending you to the payment link.

You will be directed to the payment link once you place an order. Our payment methods are safe and include several options for choosing.

We try. We do not hold records but are pretty good with urgent papers. We have deadline options starting from 3 hours through as long as two months. It depends on the complexity of work and your individual deadline. You will receive an email when the work is finished. The time starts once your payment is made.

Contact us immediately. We assure you that all orders are uploaded on time, so check your personal profile to download the paper. There are usually certain reasons for this - a spam filter on your computer may have blocked our message; the plagiarism-checking phase might take a little longer than expected, and the paper will be on its way to you in a few minutes; your writer might be waiting for you to respond to a specific request before continuing, etc. At any time, you may call, email, or chat with our customer support department 24 hours a day. We will track your paper and get it to you, or explain what you need to do.

Our writers are professionals with academic degrees and dedication to students. We have writers with degrees in virtually every field of study.

We do everything possible. Our writers are well aware that we have zero-tolerance policy regarding plagiarism.

We have a plagiarism-detection system that is unique to WriteMyText.com and is accurate. Only by using our system, we can detect plagiarism and yet not report it to public databases. So, if your instructor runs plagiarism detection on your work, it will not show up anywhere as already existing work.
Among the thousands of works written by our writers, we have had only a few small issues with plagiarism, involving phrases and sentences that needed to be edited, or specific ideas which needed to be credited to a specific source. You can also get a full plagiarism report as a VIP service.

We are committed to customer satisfaction, both in quality of work and in service provided. If you are still unhappy, when you receive the final piece, simply contact us with the specific details. If the probkem is in paper insturctions, your work will be revised without extra charge. The reason why you may be charged for revision of your text is if it involves change of original order specifics or more than 48 hours have passed after the order delivery.

If you believe that the writer did not manage to cover some instructions, you can apply for a refund. Our Refund Department will check your request within 3-4 business days, or even sooner. To apply for a refund, you have 14 days from the moment your order was uploaded to the personal profile.